Frequently asked questions
If the goods from your order are in stock, they will be delivered within 1 – 2 working days of receipt of your order. If the goods are not in stock, we will contact you immediately.
An exchange of the goods is only possible after prior consultation and under the condition that the goods are in perfect condition.
If your parcel has not yet been dispatched, you can inform us of a changed delivery address by telephone or e-mail.
Contact us by phone, e-mail or using the contact form and ask us for the tracking number of your shipment.
Please contact us immediately by phone, e-mail or using the contact form and let us know the correct shipping address.
We ship worldwide.
We always send your order as a complete delivery. If not all products in your order are in stock, we will contact you immediately.
Give us a call
Phone: +49 (0) 385 64704 – 93